1. First, wait 15 minutes — delays can sometimes occur due to server processing.
2. Note the transaction reference number (TrxID) from your bKash or Nagad statement.
3. Share the TrxID, amount, and time with Aago77's live chat team — issues are usually resolved within 30 minutes.
4. To email us, send your screenshots to support@aago77.app.
In most cases, failed transactions are either reversed automatically or manually credited back to your account.
Live Chat (fastest): © 2026 Aago77. All rights reserved. | For users aged 18 and above only.
Email: Email us at support@aago77.app. This is the best option if you need to send screenshots or supporting evidence. Replies typically come within 2–6 hours.
Social Media: You can message Aago77 through our official social media pages — just avoid sharing any account details over social media.
When contacting support, have your registered mobile number and a description of the issue ready — this helps resolve things faster.
Fully cancelled match: If a match is cancelled before it begins, the full stake for all related bets is refunded within 24 hours.
Match abandoned mid-game: In cricket, if the minimum required overs have been bowled, the result is determined by the Duckworth-Lewis method and bets are settled accordingly. In football, if 90 minutes are not completed, bets are generally voided and stakes are refunded.
For live betting: Bets that reached a settleable point before the match was stopped are counted; the rest are voided.
For any disputed settlement, raise an objection via Live Chat within 24 hours. Full policy details on the Terms & Conditions page you can read it here.
Step 1: Log in and select "Live Casino" from the menu.
Step 2: Click on the game you want to play — a video stream will load showing a real dealer.
Step 3: Select a chip from the bottom and click on the betting area to place your bet. The dealer will announce when no more bets are being accepted.
Bet limits: Standard tables accept bets from as low as ৳10 up to ৳50,000. VIP tables have higher limits.
Internet: Live Casino requires a minimum speed of 4 Mbps. It runs well on a 4G connection. Video quality adjusts automatically, so you can still play on a weaker connection — though a stable connection is recommended for the best streaming experience.
For iOS (iPhone) users: It may not be available directly on the App Store. However, you can open aago77.app in Safari and add it to your Home Screen as a shortcut — this gives you a full app-like experience. This is known as a PWA (Progressive Web App).
How to install (Android):
1. on the download page and tap the "Download APK" button.
2. Once the download is complete, open the file and tap "Install".
3. Once installed, log in with your existing password — no separate registration needed.
App users may receive push notifications, faster loading, and exclusive app-only offers.